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Document delivery services

You can use external document delivery services as an alternative to interlibrary loans when ordering literature not held by the University Library. The main advantage of document delivery services lies in their fast delivery times. Documents are delivered directly to your home or office and not to the Library, as is the case with interlibrary loans. However external document delivery services are considerably more expensive than interlibrary loans. You, as user, are responsible for paying these charges, not the Library.


Subito is a document delivery service provided by academic libraries in Germany, Austria and Switzerland. A charge is made for this service. Subito offers the following services:

  • Delivery of journal article copies
  • Delivery of books for loan
  • Delivery address: address of the end customer
  • Delivery time: three working days (normal order), within one working day (rush order)


TIB document delivery

The Technische Informationsbibliothek in Hanover (TIB) is the German National Library for Science and Technology. It supplies the national and international research community with specialist and research information. ”TIB document delivery” offers the following services:

  • Free bibliographical search function.
  • After registration you can order copies, for which a charge is made.
  • If the required full texts are available in digital form you can access them online for a fee.

TIB document delivery

FIZ Karlsruhe

The remit of the “FIZ Karlsruhe - Leibniz-Institut für Informationsinfrastruktur” is to supply science and research worldwide with research information. This involves making available a huge amount of patent and research information from a wide range of sources.

The “AutoDoc” document delivery service provides researchers with a comprehensive search and order system for journal articles, conference reports, patent documents and other publications. “AutoDoc” offers the following services:

  • A wide variety of documents can be provided thanks to cooperation with a large number of renowned publishing houses, libraries and document suppliers worldwide.
  • The requested document will be delivered directly to you as a PDF or fax, or by post. Whenever possible, AutoDoc will deliver the original document to you directly from the publisher as a colour PDF.
  • You will need an AutoDoc customer ID to order documents via AutoDoc. You will receive a monthly invoice containing a summary of all costs.

“AutoDoc” document delivery service